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Configure notifications

Use Settings > Email Notifications to control form and payment notification recipients.

Example: route a request to an operations inbox

  1. Open Settings > Email Notifications.
  2. Enter a valid address in Recipient email for the team that should receive form submission notifications. Leave it empty only when the account-email default is appropriate.
  3. Set Reply-to email when replies should go to a monitored, approved mailbox.
  4. For payment forms, decide whether Send notifications is enabled and set the payment Recipient email.
  5. Leave SMTP Settings unchanged. If mail transport troubleshooting is required, hand it to the authorized mail configuration owner outside this documentation pass.
  6. Submit a non-sensitive test response only when test delivery is explicitly approved; do not use it to validate or alter SMTP configuration.

Expected result

Only authorized mailboxes receive form and payment notifications, and every configured address is valid and monitored.

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