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Configure notifications
Use Settings > Email Notifications to control form and payment notification recipients.
Example: route a request to an operations inbox
- Open Settings > Email Notifications.
- Enter a valid address in Recipient email for the team that should receive form submission notifications. Leave it empty only when the account-email default is appropriate.
- Set Reply-to email when replies should go to a monitored, approved mailbox.
- For payment forms, decide whether Send notifications is enabled and set the payment Recipient email.
- Leave SMTP Settings unchanged. If mail transport troubleshooting is required, hand it to the authorized mail configuration owner outside this documentation pass.
- Submit a non-sensitive test response only when test delivery is explicitly approved; do not use it to validate or alter SMTP configuration.
Expected result
Only authorized mailboxes receive form and payment notifications, and every configured address is valid and monitored.